![]() I have already installed the printer software tool. Make sure you examine the wireless, wired, or USB connection to get rid of this error message. If HP print and scan doctor is unable to locate or find your printer then you need to check the connections. What to do If HP Printer and Scan Doctor cannot find my printer? There are frequently asked questions on using the HP Print and Scan Doctor software tool. If you still face the offline problem, then follow the complete guide to fix HP Printer Offline. ![]() Click on Yes and continue if the screen prompts a message to set your printer as the default printer. ![]() Click on Yes and continue if the screen prompts with a message to Turn ON printer updates.If your printer not listed, then follow the onscreen instructions.Firstly, open HP Print and Scan Doctor tool.Resolve Printer Offline Using HP Print and Scan Doctor So, follow the instructions to fix it.Ī shortcut to the tool will be created on your desktop window. ![]() Right tick or checkmark means your printer passed the test.Ī setting icon shows there was a problem, and it is fixed now.Īn exclamatory sign shows testing failed and fixing skipped.Ī red cross sign shows there is a problem with the printer.
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